Canopy
For MSOs, ACOs, IPAs & the practices they serve

A website platform built for how healthcare networks actually work.

One platform that lets your network manage shared content — provider directories, urgent care, announcements, member plans — while every practice runs its own site without a developer, a project, or a six-figure build.

From $750/month. Live in 6 weeks.
What's included Hosting & security ADA compliance Editable by your team Live in 6 weeks
Canopy network diagram A central network hub connected to four member practice sites, sharing announcements, urgent care info, and member plans. NETWORK HUB Riverside MSO Push announcement → all sites Urgent care hours updated Westside Family Medicine Northpoint Pediatrics Cypress Cardiology Lakeshore Orthopedics ↳ inherits hub ↳ inherits hub
Compliance & security posture
  • DMHC-aware
  • WCAG 2.1 AA
  • HIPAA-conscious hosting
  • Managed security & uptime SLA
Get the DMHC readiness checklist →
The problem

Your website is quietly costing you credibility, every day.

Healthcare networks treat their websites as afterthoughts — outdated builds, scattered ownership, and patchwork content. Meanwhile, patients, referrers, and candidates form impressions online before they ever pick up the phone.

How it works

Two layers, one platform — designed to work together.

The network manages everything shared across sites — directories, urgent care, member plans, announcements. Each practice runs its own front door — bios, services, resources, local content. Update once, propagate everywhere. Or override locally when reality differs. All managed for you.

The network

Manages shared content

  • Provider directory
    Network-wide source of truth
  • Urgent care listings
    Hours, locations, in real time
  • Member plans & networks
    Coverage info synced everywhere
  • Network announcements
    Push to every site at once
  • Brand standards
    Consistent across the family
Shared content

Each member practice

Runs its own front door

  • About & team pages
    Their voice, their providers
  • Local services & resources
    What this practice does
  • News & community
    Local updates, events
  • Contact & locations
    Hours, parking, accessibility
  • Patient resources
    Forms, FAQs, education

Update urgent care hours at the network level — every member site reflects it instantly.

Members can override locally when reality differs. The platform handles the precedence — you don’t.
Quietly intelligent

AI that does the unglamorous work.

No chatbot theater. No “powered by AI” badges. A few specific places where automation quietly carries weight — so your site stays accurate and your team stays out of the weeds.

  • Patient-facing

    Resource finder

    Patients ask questions in plain language; the site routes them to the right page, form, or provider — without hunting through a menu.

  • Operations

    Form-capture routing

    When someone fills out a contact form, the right person on your team gets it — categorized, summarized, and queued for the follow-up sequence that fits.

  • Behind the scenes

    Quality watcher

    Continuous scans for broken links, accessibility regressions, stale provider info, and out-of-date hours. We see issues before patients do.

Every AI behavior on a Canopy site is opt-in, reviewed by a human, and audited monthly. You see what it’s doing. You can turn any of it off.

What Canopy is

A managed website platform — built for healthcare networks, managed for you.

Built for healthcare network architecture

Provider directories, locations, service lines, parent organizations, urgent care, member plans — all first-class. Not a generic site builder with a healthcare theme glued on top.

  • Provider & location data models
  • Service-line hierarchies
  • Multi-site relationships

Your team edits it. No developer required.

Anyone on your team can update bios, hours, announcements, and services through a clean editor designed for non-technical staff. No tickets, no plugins, no developers.

  • Live preview as you edit
  • Roles & permissions
  • Scheduled publishing

Fully managed for you. Forever.

Hosting, performance, accessibility, security patches, uptime, and ongoing maintenance — all included every month. No agency on retainer. No surprise invoice when something breaks.

  • Global hosting & uptime
  • WCAG & ADA compliance
  • Security patches included

The bigger picture

Canopy is the first piece of a connected engagement engine.

Strong networks run on communication — internal teams aligned, providers connected, patients engaged.

You are here

Canopy

Public-facing websites Network connectivity

The web layer. Every site across your network — provider directories, urgent care, member plans, announcements — kept current and consistent from one place.

Full engagement

Orion

Patient communications Patient engagement

The outreach layer. Proactive patient communications — appointment prep, test reminders, post-visit follow-ups, condition education — the always-on engagement most networks have never had the team to run.

Full engagement

Launchpads

Internal communications Internal alignment

The operations layer. Internal communication and process alignment that keeps every practice, provider, and administrator working from the same playbook.

The software is what you see. The programs are how it pays off.

Tools don’t move outcomes on their own. Under every product is a set of programs that put it to work — run by a team that does nothing but healthcare.

Patient acquisition

Paid search, SEO, and conversion-rate work tuned to healthcare funnels.

Member engagement

Lifecycle communications that keep members aligned with quality measures.

Provider recruitment

Employer-brand campaigns that hire providers in tight regional markets.

Network communications

Internal comms across MSOs, ACOs, and IPAs — on-brand, on time.

What it adds up to

Stronger connections, measurable outcomes.

Quality metrics & HEDIS
Gap-in-care closures
Patient retention
Provider retention
Shared savings
Network growth
Optimized utilization
Community brand awareness

Start with your website. Grow into the rest on your own timeline — Canopy stands alone until you’re ready for more.

Who it’s for

Built for both sides of the network relationship.

Canopy is the rare platform that works for the network running it and the practices on it.

For MSOs, ACOs, IPAs & value-based care organizations

Equip every member practice — without managing every vendor.

  • One platform across every member site
  • Push announcements network-wide instantly
  • Consistent brand standards, site to site
  • Onboard a new practice in days, not months
  • Centrally manage member plans & urgent care
1
platform replaces
12+ vendor relationships
For medical groups, practices & IPAs

A professional website. Without the project.

  • Live in 6 weeks from contract
  • ADA-compliant and mobile-ready out of the box
  • Your team edits it — no developer required
  • Hosting, security, and support included monthly
  • Provider directory, services, locations, all built in
< 5
hours of your time
from kickoff to launch

Just an independent practice — no parent network?

Canopy works just as well for single-site medical groups. Same platform, focused on your needs.

See Canopy for practices
The process

From contract to live site in weeks, not months.

We’ve built Canopy enough times to know the rhythm. Predictable timelines. Minimal time from your team. No "phase two."

What do I get?

A fully-designed, ADA-compliant website with provider directory, location pages, and service content — production-ready and live.

How much of my time?

Structured kickoff, one review round, brief team training. Typically under 5 hours total over the entire build.

What happens after launch?

We handle hosting, security, and support. Your team self-edits the site whenever needed. New providers or locations? One email and we add them.

  1. 01

    ~2 weeks

    Discovery & strategy

    A structured kickoff covering org structure, audiences, content priorities, and technical requirements. By the end, no ambiguity about what we’re building.

  2. 02

    ~3–4 weeks

    Design & build

    We deploy your Canopy instance using a proven design system, customized to your brand. Provider directory seeded, locations built, content architecture finalized.

  3. 03

    ~1–2 weeks

    Content & QA

    Existing content migrated. Your team trained. Full QA — accessibility, performance, browsers, devices — before launch. You review, approve, deploy.

  4. 04

    Forever

    Ongoing support

    Hosting, security, and support included monthly. Need a new provider, location, or design tweak? Send an email. We handle it.

Consolidation

The vendor sprawl Canopy replaces.

Most networks juggle 5–12 separate vendors to keep websites running. Canopy replaces all of that with one accountable partner and one predictable monthly fee.

Before 5–12 vendors
  • Hosting provider
  • CMS license
  • Design agency
  • Development partner
  • ADA compliance tool
  • Security plugins & monitoring
  • Provider data updates
  • Content team
  • Plus everyone you need when something breaks
After 1 partner

Canopy by Symphonic

One accountable partner. One predictable monthly fee. Everything above, handled.

  • Hosting, security, compliance — included
  • Design, build, content migration — handled
  • One number to call when something needs to change
For the whole table

Built for the people who have to make it work.

Marketing isn’t the only voice in the room. Canopy stands up to the questions ops, compliance, and finance are going to ask — before they ask them.

For operations leaders

  • One vendor instead of 12
  • Standardized compliance posture across managed sites
  • Predictable monthly cost
  • Faster onboarding of new managed groups

For compliance & quality

  • DMHC-aware content scaffolding
  • WCAG 2.1 AA built into every site
  • Provider directory accuracy as a first-class feature
  • Annual audit support
Get the DMHC readiness checklist →

For marketing & communications

  • Modern, branded experience
  • Network-level announcements and shared content
  • No vendor management overhead
  • Real partnership, not project handoffs
Pricing

One setup. One monthly. No surprises.

Setup covers discovery, design, build, content migration, training, and launch. Monthly covers hosting, security, ADA compliance, and ongoing support — including content updates by email.

Practice

Single site

For independent practices and small medical groups.

$750 / month
$2,500 one-time setup
One-year engagement, billed monthly
  • Single practice site, fully designed and built
  • Managed hosting & uptime
  • ADA / WCAG 2.1 AA compliance
  • Security patches & ongoing support
  • Content updates handled by us
Best for Independent practices & medical groups
Get started
Best for networks

Network

2+ sites

For MSOs, ACOs, IPAs & value-based care organizations.

From $1,500 / month
scales with your number of sites
From $5,000 one-time setup · volume pricing per site
One-year engagement, billed monthly
  • Network hub + every member practice site
  • Shared content & network-wide announcements
  • Per-site override controls
  • Preferred member pricing you can pass on
  • Everything in the Practice tier
Best for MSOs, ACOs, IPAs & value-based care orgs
Request a demo
For networks

Make your network the hero.

Bring Canopy to your member practices and everyone wins. Your practices get a modern, compliant site at a preferred rate. You get consistent standards, a new revenue line, and members who are glad they’re part of your network.

Preferred member pricing

Your practices get a modern, compliant site for less than they could buy it on their own — a benefit you extend, at no cost to you.

Affiliate revenue share

Earn a referral share on every member site that activates. The websites your network needs become a new line of revenue.

One standard, network-wide

Consistent, compliant, on-brand sites across every practice — and one vendor relationship to manage instead of twelve per practice.

All plans are 12-month agreements with annual auto-renewal. Annual prepay receives 10% off monthly fees. Setup includes up to 20 pages, 50 providers, and 5 service lines per site; overages quoted separately.

Need something different? Talk to us about your scope →

What comes next

Canopy is the start, not the ceiling.

Once the websites are handled, the conversation usually shifts — patient communications, provider outreach, member engagement. That’s where Symphonic Engage comes in: Canopy customers can grow into a full communication partnership without ever finding another vendor. You don’t have to commit to anything beyond Canopy, but the runway is built in.

FAQ

Common questions, honestly answered.

Don’t see what you’re looking for? Ask us on the call →

  • Do we need a Symphonic retainer to use Canopy?
    No. You don’t have to commit to anything beyond Canopy. Many customers start with the site and never expand; others grow into a full communication partnership with Symphonic when patient comms, provider outreach, or member engagement becomes the priority. The on-ramp is built in, not required.
  • How long does implementation take?
    Most single-site practices launch in 6 weeks from contract. Larger MSO/ACO multi-site rollouts run 10–12 weeks for the network hub plus first cohort, then days per additional site.
  • Can our team update the site without a developer?
    Yes — that’s the whole point. Anyone on your team can update bios, hours, announcements, and services through a clean editor designed for non-technical staff. Training is included.
  • How does the network ↔ member content sharing actually work?
    The network manages everything shared across sites: provider directory, urgent care info, member plans, and announcements. Each member site inherits this content automatically. Members can override locally where their reality differs (e.g., extended weekend hours), and the platform handles precedence cleanly — you don’t have to think about it.
  • What if we need a custom feature?
    Most networks find Canopy covers what they need out of the box. For custom development, we scope it separately at a transparent hourly rate with a clear estimate before any work starts. You always know what you’re paying for.
  • Is Canopy HIPAA compliant?
    Canopy is a public-facing marketing platform — it does not store PHI. It is not a patient portal or EHR. For patient-data collection (e.g., intake forms), we recommend HIPAA-compliant form providers we have integrated with before; we’ll suggest options during discovery.
  • What happens to our existing website?
    We migrate existing content as part of setup — usually included in the setup fee. During discovery we assess your current site, decide what carries over, and what gets rebuilt cleanly.
  • Where is it hosted?
    On a global edge network. Fast page loads everywhere, automatic SSL, DDoS protection, and 99.99% uptime are all included in your monthly fee.
Get in touch

Ready to stop apologizing for your website?

Start with a 20-minute intro call. We’ll figure out whether Canopy fits, and if it does, we’ll schedule a 30-minute demo with your team — provider directories, member plans, urgent care, and all.

  • 20-min intro call — no slides, no pressure
  • 30-min demo if we’re a fit, tailored to your scope
  • Honest answer on whether we’re the right fit — even if we’re not

By submitting, you agree to be contacted about Canopy. We don’t share your info, ever.