01
The vendor stopped returning emails.
Your last update was eight months ago. The form on the contact page sends to nowhere.
For MSOs, ACOs, IPAs & the practices they serve
A website platform built for how healthcare networks actually work.
One platform that lets your network manage shared content — provider directories, urgent care, announcements, member plans — while every practice runs its own site without a developer, a project, or a six-figure build.
What's included
Hosting & security
ADA compliance
Editable by your team
Live in 4–6 weeks
The problem
Your website is quietly costing you credibility, every day.
Healthcare networks treat their websites as afterthoughts — outdated builds, scattered ownership, and patchwork content. Meanwhile, patients, referrers, and candidates form impressions online before they ever pick up the phone.
02
Provider directory is six months stale.
Three doctors who left, two who joined, and a phone number that hasn’t worked since the move.
03
No one owns it.
Marketing thinks IT owns it. IT thinks marketing owns it. The agency thinks they were paid through Q2.
How it works
Two layers, one platform — designed to work together.
The network manages everything shared across sites — directories, urgent care, member plans, announcements. Each practice runs its own front door — bios, services, resources, local content. Update once, propagate everywhere. Or override locally when reality differs. All managed for you.
The network
Manages shared content
- Provider directoryNetwork-wide source of truth
- Urgent care listingsHours, locations, in real time
- Member plans & networksCoverage info synced everywhere
- Network announcementsPush to every site at once
- Brand standardsConsistent across the family
Shared content
Each member practice
Runs its own front door
- About & team pagesTheir voice, their providers
- Local services & resourcesWhat this practice does
- News & communityLocal updates, events
- Contact & locationsHours, parking, accessibility
- Patient resourcesForms, FAQs, education
Update urgent care hours at the network level — every member site reflects it instantly.
Members can override locally when reality differs. The platform handles the precedence — you don’t.
What Canopy is
A managed website platform — built for healthcare networks, managed for you.
Built for healthcare network architecture
Provider directories, locations, service lines, parent organizations, urgent care, member plans — all first-class. Not a generic site builder with a healthcare theme glued on top.
- Provider & location data models
- Service-line hierarchies
- Multi-site relationships
Your team edits it. No developer required.
Anyone on your team can update bios, hours, announcements, and services through a clean editor designed for non-technical staff. No tickets, no plugins, no developers.
- Live preview as you edit
- Roles & permissions
- Scheduled publishing
Fully managed for you. Forever.
Hosting, performance, accessibility, security patches, uptime, and ongoing maintenance — all included every month. No agency on retainer. No surprise invoice when something breaks.
- Global hosting & uptime
- WCAG & ADA compliance
- Security patches included
Who it’s for
Built for both sides of the network relationship.
Canopy is the rare platform that works for the network running it and the practices on it.
For MSOs, ACOs & IPAs
Equip every member practice — without managing every vendor.
- One platform across every member site
- Push announcements network-wide instantly
- Consistent brand standards, site to site
- Onboard a new practice in days, not months
- Centrally manage member plans & urgent care
1
platform replaces
12+ vendor relationships
For medical groups & practices
A professional website. Without the project.
- Live in 4–6 weeks from contract
- ADA-compliant and mobile-ready out of the box
- Your team edits it — no developer required
- Hosting, security, and support included monthly
- Provider directory, services, locations, all built in
< 5
hours of your time
from kickoff to launch
Just an independent practice — no parent network?
Canopy works just as well for single-site medical groups. Same platform, focused on your needs.
The process
From contract to live site in weeks, not months.
We’ve built Canopy enough times to know the rhythm. Predictable timelines. Minimal time from your team. No "phase two."
What do I get?
A fully-designed, ADA-compliant website with provider directory, location pages, and service content — production-ready and live.
How much of my time?
Structured kickoff, one review round, brief team training. Typically under 5 hours total over the entire build.
What happens after launch?
We handle hosting, security, and support. Your team self-edits the site whenever needed. New providers or locations? One email and we add them.
- 01
~2 weeks
Discovery & strategy
A structured kickoff covering org structure, audiences, content priorities, and technical requirements. By the end, no ambiguity about what we’re building.
- 02
~3–4 weeks
Design & build
We deploy your Canopy instance using a proven design system, customized to your brand. Provider directory seeded, locations built, content architecture finalized.
- 03
~1–2 weeks
Content & QA
Existing content migrated. Your team trained. Full QA — accessibility, performance, browsers, devices — before launch. You review, approve, deploy.
- 04
Forever
Ongoing support
Hosting, security, and support included monthly. Need a new provider, location, or design tweak? Send an email. We handle it.
Pricing
One setup fee. One monthly. No surprises.
Setup covers discovery, design, build, content migration, training, and launch. Monthly covers hosting, security, ADA compliance, and ongoing support — including content updates by email.
Practice
1 siteFor independent medical groups & single-site practices.
From $750 / month
Setup from $9k
- Single-site deployment
- Content management & team training
- Standard design system, brand-customized
- Hosting, security & ADA compliance
- Monthly support, content updates by email
Network
2–10 sitesFor MSOs, ACOs & IPAs equipping member practices.
From $2,400 / month
Setup from $24k
- Multi-site network deployment
- Shared content library & push announcements
- Per-site brand customization
- Centralized provider directory
- Priority support & quarterly reviews
Enterprise
UnlimitedFor large MSOs and health systems with custom needs.
Custom
Custom
- Unlimited site deployments
- Custom content architecture
- Bespoke design system
- Dedicated success manager
- SSO, audit logs, custom integrations
All plans include hosting, SSL, uptime monitoring, monthly security patches, and email support. Pricing shown reflects starting points. Talk to us about your scope →
Built by Symphonic
The team behind Canopy is a healthcare-only marketing & comms partner.
Canopy isn’t a generic site builder with a healthcare overlay. Every content type, component, and editor decision was designed for how MSOs, ACOs, IPAs, and medical groups actually operate — by an agency that works with them every day.
Many of our customers start with Canopy — then grow into a full marketing partnership when they’re ready to acquire patients, engage members, or recruit providers.
Patient acquisition
Paid search, SEO, and conversion-rate optimization for healthcare conversion funnels.
Member engagement
Lifecycle communications that keep members informed, engaged, and aligned with quality measures.
Provider recruitment
Employer-brand campaigns that hire providers in tight regional markets.
Network communications
Internal comms across MSOs, ACOs, and IPAs — readable, on-brand, on time.
-
Do we need a Symphonic retainer to use Canopy?
No. Canopy is a standalone product. Many customers use it independently. Others combine it with a Symphonic marketing retainer when they’re ready for patient acquisition, member engagement, or recruiting work. -
How long does implementation take?
Most single-site practices launch in 6–8 weeks from contract. Larger MSO/ACO multi-site rollouts run 10–12 weeks for the network plus first cohort, then days per additional site. -
Can our team update the site without a developer?
Yes — that’s the whole point. Anyone on your team can update bios, hours, announcements, and services through a clean editor designed for non-technical staff. Training is included. -
How does the network ↔ member content sharing actually work?
The network manages everything shared across sites: provider directory, urgent care info, member plans, and announcements. Each member site inherits this content automatically. Members can override locally where their reality differs (e.g., extended weekend hours), and the platform handles precedence cleanly — you don’t have to think about it. -
What if we need a custom feature?
Most networks find Canopy covers what they need out of the box. For custom development, we scope it separately at a transparent hourly rate with a clear estimate before any work starts. You always know what you’re paying for. -
Is Canopy HIPAA compliant?
Canopy is a public-facing marketing platform — it does not store PHI. It is not a patient portal or EHR. For patient-data collection (e.g., intake forms), we recommend HIPAA-compliant form providers we have integrated with before; we’ll suggest options during discovery. -
What happens to our existing website?
We migrate existing content as part of setup — usually included in the setup fee. During discovery we assess your current site, decide what carries over, and what gets rebuilt cleanly. -
Where is it hosted?
On a global edge network. Fast page loads everywhere, automatic SSL, DDoS protection, and 99.99% uptime are all included in your monthly fee.
Request a demo
Ready to stop apologizing for your website?
Book a 30-minute demo. We’ll walk you through exactly what Canopy would look like for your organization — provider directories, member plans, urgent care, and all.
- Live walkthrough of the network & member experiences
- Pricing tailored to your scope, no pressure
- Honest answer on whether we’re the right fit — even if we’re not